Motherboard Dropoff - BigTimePhoneRepair

Motherboard Repair Consent: Big Time Phone Repair

Device Issue(s) *

If your iPhone’s Cellular or Wi-Fi options are greyed out, this indicates an issue with the network hardware on the logic board. We will attempt to repair the device, but in some cases, such as severe motherboard or CPU damage, the issue may not be fully repairable. By proceeding, you acknowledge that while we will make every effort to restore functionality, a full repair cannot be guaranteed.

Other Issues or Helpful Notes?

What Device do you have? *

Device Passcode *Click here to read more about why your passcode is required

Desired Repair Timeframe *Expedited service is only offered when possible and has an extra fee. Please ask for more info.

Expedited motherboard repair (Apple devices only) must be approved before work begins. Most repairs are completed in 2–3 days, but this is not guaranteed. If it cannot be done in that timeframe, it reverts to the standard 5–7 day turnaround and the expedited fee is waived. Do not choose expedited service if you have a strict deadline. The expedited fee is charged only if the repair is successfully completed.

If my device requires data recovery, do you want us to save your data? ($350)

Data Recovery Agreement – Big Time Phone Repair

I understand that data recovery on my device may be necessary after the initial motherboard inspection, and that the need for data recovery can only be determined after the inspection is completed. This cannot be determined at the time the device is dropped off at the store. I acknowledge that no recovery will be performed without my authorization, and that if I want my data that is currently saved only locally on the device to be recovered, data recovery will be performed and my data will be recovered. I understand that the typical additional fee for data recovery is $350, which is added on top of the initial quote (for example, if the initial fee is $250 and data is determined to be necessary, the total would be $600), and that I will be informed before proceeding with this service. I further acknowledge that after recovery, the device may only be suitable for backing up data and may not function properly for any other use, or while it may work, it is advisable to replace the device. I understand that I should only choose this option if my data is crucial to me, that I have been fully informed of the risks, fees, and limitations at the time of drop-off, and that I have read and understand this statement.

Full Name *

Email Address *

Phone *

Alternate Phone

Motherboard Repair & Data Recovery Agreement – Big Time Phone Repair

Repair Outcome & Risk:
I understand that motherboard repairs and data recovery are complex and success is not guaranteed. My device may be irreparable even after diagnostic or repair attempts, especially if critical components such as the CPU, memory chips, or power management circuits are damaged.

Diagnostic Deposit & Payments:
All diagnostic deposits and down payments are nonrefundable. Once paid, the deposit cannot be returned, even if you decide not to proceed with the repair. If you choose to move forward with the repair, your deposit will be applied toward the total repair cost. This ensures that any amount you’ve already paid goes directly toward completing your repair.

Turnaround Time:
Typical turnaround time is 5–7 business days, but some repairs may take up to 5–12 business days depending on complexity or off-site processing.

Off-Site Repairs & Cancellation:
Some motherboard or micro-soldering repairs may be completed off-site. If I want to cancel before repair begins, I must provide at least 3 business days’ notice. All deposits remain nonrefundable under any circumstance.

Passcode Requirement:
Some repairs require my device passcode for proper testing, data recovery, or repair verification. Click here to read more about Why Passcodes are needed for motherboard Repairs

Additional/Hidden Issues:
I understand that restoring power or repairing the motherboard may reveal additional issues (e.g., bad screen, camera, battery, charging port, or other components). No additional repairs will be made without my approval. If I choose to repair any newly discovered issues, I will receive a discount on those additional repairs.

Warranty:
Motherboard repairs include a 45-day warranty covering only the specific repair performed. The warranty does not cover unrelated issues, pre-existing damage, mishandling, water damage, or other damages. If my repair involved charging-related damage, using old or faulty chargers or cables can immediately damage the motherboard again. To keep my warranty valid, I must use new, high-quality, certified chargers and cables. Any failure caused by reusing old accessories is not covered under warranty.

Customer Acknowledgment:
I understand the risks, process, and limitations associated with motherboard repair and data recovery. I authorize Big Time Phone Repair to perform diagnostics and attempt repair(s) under the policies listed above.